Customer Experience Coordinator
Perfect for school leavers, retail team members, hospitality professionals, receptionists and anyone looking to transition into an office-based customer service career. Have you recently finished school and are looking…
Perfect for school leavers, retail team members, hospitality professionals, receptionists and anyone looking to transition into an office-based customer service career.
Have you recently finished school and are looking for your first step into the corporate world?
Or perhaps you're already working in retail, hospitality, reception or customer service and are ready to take the next step in your career?
At Bridgestone, we're looking for a motivated individual to join our Experience Hub team in Wingfield. No tyre industry experience is required. We'll provide the training and support you need to succeed.
Why You'll Love This Role
This is more than a customer service job. It's an opportunity to develop valuable business, administration and customer experience skills while working for one of the world's most recognised brands.
Every day will be different as you help customers, support our retail stores, solve problems, process orders and contribute to creating outstanding customer experiences across Australia.
Whether you're looking to build a long-term career in customer service, administration, operations or leadership, we'll support your growth every step of the way.
In this role, you will:
- Assisting customers via phone, email, social media and online enquiries
- Supporting customers and retail stores with service-related requests
- Processing orders, invoices and administration tasks accurately
- Resolving customer enquiries and finding solutions to problems
- Building positive relationships with customers and colleagues
- Helping identify opportunities to improve the customer experience
- Learning new systems, products and processes
- Working towards team goals and service targets
About You
You don't need years of experience to be successful in this role.
We're looking for people with a positive attitude, a willingness to learn and a genuine passion for helping others.
You'll ideally bring:
- Strong communication skills and confidence talking with people
- Great organisation and attention to detail
- Basic computer skills and willingness to learn new systems
- A positive, can-do attitude
- Strong problem-solving skills
- A collaborative approach
- A current driver's licence
About Us
We are proud to be a leader in tyre and mobility solutions, offering premium products and services that keep individuals, businesses, and industries moving. We meet the needs of customers wherever they are, with operations spanning company-owned stores, franchise partners, and mobile servicing solutions, with a team of more than 1600 passionate individuals across Australia and New Zealand.
Our People Commitment
At Bridgestone, we know what matters to our people. That’s why our focus is on creating the conditions for our teammates to feel safe and happy at work.
We’re passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.
We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand.
You’ll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of ‘Serving Society with Superior Quality’.
We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:
Competitive total remuneration package, inclusive of market-related base pay, plus variable pay and allowances depending on your role.
- Discounts on Bridgestone tyres and servicing for you, your family and friends!
- Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.
- Annual paid volunteer leave to give back to a cause that matters to you – now that’s rewarding.
Your Growth, Our Future.
How to Apply
Please submit your resume and cover letter below.
We will be reviewing applications throughout the advertising period. To avoid missing out on this opportunity, we encourage interested candidates to submit their application as soon as possible.
We look forward to hearing from you!